Products fail. That's a fact of life. For mission critical products, you need to respond to your customers immediately and get a replacement on its way the very same day. Our Advanced Replacement Program allows you to stock your replacement inventory at QGistix, and your Customer Service Department can place orders for replacements directly on the QGistix Portal in real time. Our ordering platform can also be integrated with your ERP system, so replacement orders can be routed electronically to QGistix.
In addition to supporting your customers of new product, QGistix can also deploy our Advanced Replacement Program for refurbished product, as well.
The QGistix Advanced Replacement Program has a 2pm guarantee. All Advanced Replacement orders placed by 2pm (local time) will ship same day. Thanks to our proximity to the FedEx hub at the Hartsfield–Jackson Atlanta International Airport, we can even extend that window to 5pm for overnight orders1.
There is no program more cost-effective than the QGistix Advanced Replacement Program, in the industry. Returns and replacements are a fact of life when supporting a technical product, and your customer satisfaction when something goes wrong is key to maintaining your corporate image.
1 Rush Fees Apply